Owner FAQs

In most of our Pricing Plans, we offer a 30 day guarantee! We guarantee that we will get your property rented in 30 days or less, or we will manage it for two months free!

We complete a credit check, background check, employment verification, rental verification,and eviction search. We do everything we can to make sure that we are getting a qualified tenant in your property.

Due to various laws, and agreements with our reporting agencies, we are unable to send the tenant’s personal information to you. Everyone must be screened, using our criteria.

This could take up to 60 days. For example, if it takes us 30 days to rent the property, and then the tenant needs to give a 30 day notice where they currently live, it would take 60 days from the time you sign up, until you have tenants moving in.

If there is a repair needed for less than $300, we make the repair, and you will see the charge on your next statement. If the repair is over $300, then we will contact you so that we can discuss how you would like to proceed.

As long as there is a tenant occupying the property, you are unable to do your own repairs. It will be necessary for us to coordinate the repairs being made with a 3rd party vendor.

We would be happy to help, please make sure to check our Pricing Plans, so that you can determine whether or not there will be a cost for this assistance.

Our statements and direct deposits are sent no later than the 21st day of each month.

We need to make sure that the funds the tenant has paid rent with are good funds, before we can send that payment to you. For example, if the tenant pays rent on the 5th day of the month, using a check, and we then wait 10 banking days to make sure that check has cleared, we will still be able to get your statement and deposit to you no later than the 21st.

If the tenant has not paid rent by the 15th day of the month, we will file a Summary Ejectment “eviction” on the next business day.